Privacy Policy
Effective Date: October 12, 2026
At Innovology ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website innovology.io and use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name
- Professional Information: Job title, industry, business requirements
- Communication Data: Messages, inquiries, and feedback you send us
- Project Information: Details about your consulting needs and challenges
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Usage Data: Pages viewed, time spent, click patterns, referrer URLs
- Technical Data: IP address, browser type, device information, operating system
- Performance Data: Page load times, bandwidth usage, error reports
- Location Data: General geographic location (country/city level)
How We Use Your Information
We use the information we collect to:
Service Delivery
- Provide consulting services and support
- Respond to inquiries and communications
- Deliver customized content and recommendations
- Process and fulfill service requests
Business Operations
- Improve our website and services
- Conduct research and analytics
- Ensure security and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our website and delivering services (e.g., hosting, analytics, email delivery). These providers are contractually obligated to protect your information.
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, or sale of all or part of our business, subject to confidentiality obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Measures
- TLS 1.3 encryption for data transmission
- Secure hosting infrastructure
- Regular security assessments
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Confidentiality agreements
- Data minimization practices
- Incident response procedures
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Update
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to legal retention requirements.
Objection and Restriction
Object to or restrict certain types of processing of your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact inquiries: 3 years after last contact
- Client project data: 7 years for business records
- Website analytics: 26 months (Google Analytics default)
- Marketing communications: Until you unsubscribe
- Legal compliance data: As required by applicable law
International Data Transfers
As we operate globally and use international service providers, your personal information may be transferred to and processed in countries outside your home country. We ensure appropriate safeguards are in place through:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by regulators
- Certification schemes and codes of conduct
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the effective date. For significant changes, we may provide additional notice via email.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Innovology Ltd
Data Protection Officer: Alexander Browne
Email: [email protected]
Address: London, United Kingdom
Response time: Within 30 days of receipt
Related Policies
This Privacy Policy should be read alongside our: